Which two of the following are ' criteria ' in relation to a first-party audit?

• A. Opportunities for improvement
• B. Members of the audit team
• C. Duration of the audit
• D. Management policy
• E. Emergency plans
• F. Workers complaints "

A multi-level shopping centre is open every day to the public from 09:00-21:00. During an external audit of the centre to ISO 45001, you establish that there are 120 retail outlets. There are eight escalators to all levels and four sets of elevators. When asked about safety performance improvement objectives, the Centre Manager says that there are plans to reduce the number of reported incidents and complaints.
You: I note from the incident log that reported incidents have increased in the past year. Why is this?
Centre Manager: The number of shoppers coming into the centre has increased by about 10 per cent in the last year. More people around means that more things will happen.
You: What actions have been taken to deal with this increase?
Centre Manager: We conducted awareness training for staff. For example, making sure that any hazardous areas are well signed.
You: I see that the escalators account for a number of accidents. Have you taken any actions to try and reduce this?
Centre Manager: Most of these accidents are caused by people failing to take care at the ends. So, the answer is no, it is difficult to do anything about that.
You: How do you monitor safety in the centre?
Centre Manager: We train our staff to be alert to potential safety problems when walking around the centre.
We empower them to take whatever action is necessary.
Which four actions should you take to investigate the situation further?

• A. Find out what training in safety awareness has been given to all staff.
• B. Determine whether OH and S performance measurement is analysed by linking the number of shoppers using the centre during different periods.
• C. Check whether every incident has been investigated to determine the cause.
• D. Ask the Human Resources department about the qualifications of the Centre Manager.
• E. Ask whether the organisation has a zero-incident policy for the centre.
• F. Interview top management to assess their knowledge of ISO 45001.
• G. Determine whether the retail outlets are certified to ISO 45001.
• H. Review the identified hazards of the centre to find out if they include hazards associated with escalators.

Which three of the following findings could be used to support a nonconformity against ISO 45001:2018 clause 7.2 Competence?

• A. There is no evidence that workers remove themselves from situations they consider to be dangerous.
• B. There is no evidence that workers are assigned the responsibility for identifying health and safety risks and opportunities.
• C. There is no evidence that worker attendance on OH and S training courses is recorded.
• D. There is no evidence that the knowledge and skills of workers are assessed against the requirements of their roles.
• E. There is no evidence that workers understand their contribution to the overall effectiveness of the OHSMS.
• F. There is no evidence that workers have the ability to identify hazards.
• G. There is no evidence that workers understand the quality policy or quality objectives.
• H. There is no evidence that workers are aware of the consequences of not conforming to the requirements of the OHSMS.

Which one of the following options identifies the information that the audit team leader should communicate to the auditee before the closing meeting?

• A. The outcome of the audit, including the conclusion.
• B. Performance of individual workers when responding to health and safety-related questions.
• C. Diverging opinions within the audit team.
• D. Audit findings that pose a significant health and safety risk.

Which three of the following statements about closing meetings are true?

• A. The first- and second-party closing meeting must always be documented.
• B. A closing meeting for a first-party audit is likely to be less formal than the closing meeting for a third- party audit.
• C. The audit team leader can instruct members of the audit team to attend the closing meeting virtually.
• D. The audit team must meet formally immediately after the closing meeting to consider recommendations for the report.
• E. The closing meeting represents a final opportunity for the auditee to have the audit report findings changed if they are unhappy.
• F. Closing meetings should be chaired by the audit client or their designated representative.
• G. The audit team leader cannot instruct audit team members of their role at the closing meeting.
• H. A closing meeting should be held in all instances, irrespective of whether the audit conducted was first-, second- or third-party.