A company uses Service Cloud and B2C Commerce and now wants to enable the 'Order on Behalf of functionality on its storefront.
Which two actions should a Solution Architect take to ensure agents can use the 'Order on Behalf of' functionality?
Choose 2 answers

• A. Verify that the permissions for the B2C Commerce account support 'Order on Behalf of'.
• B. Configure agents to use SSO between B2C Commerce and Service Cloud.
• C. Verify that agents have a user record in Service Cloud and an account created in B2C Commerce.
• D. Apply the "Order on Behalf of permission set to Service Cloud users.

A company uses B2C Commerce to capture customer orders and then uses an ETL tool to send the orders to an ERP system for processing. The company also uses Service Cloud and would like to display the processed orders in that system as well, in case their service reps need to refer to an order. However, the order data itself does not need to be copied.
Which tool can a Solution Architect use to meet this requirement?

• A. Salesforce Connect
• B. Remote Process Invocation
• C. Streaming API
• D. Batch Data Synchronization

A company needs to have specific fields encrypted in the user interface on the contact record in Service Cloud as well as on some fields in data extensions that exist only in the Marketing Cloud. The merchant believes that Salesforce Shield Encryption is a suitable solution.
Which two considerations are relevant for the merchant when determining an appropriate solution?
Choose 2 answers

• A. Field-Level Encryption is also required on Marketing Cloud to encrypt the custom fields.
• B. With Shield, encrypted fields are not visible to the user, but there are no other feature impacts.
• C. With Shield, encrypted fields cannot be used to filter or sort in Process Builder and Flow Builder.
• D. Shield encryption can be done on any standard or custom field on all field types, but cannot be set to encrypt those fields in Marketing Cloud.

A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.
What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?
Choose 2 answers

• A. The locale is not set correctly in the body of the email template.
• B. The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.
• C. The subscriber in Marketing Cloud does not have a preferred locale set.
• D. The ShippingMethods data extension is missing the label and description field for the corresponding locale.

An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?

• A. Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
• B. Copy any relevant .ess code from the organization's website and paste it into the pages for the self- service portal in Page Builder.
• C. Make a copy of the appropriate .ess file from the organization's web server and upload it to the self- service portal.
• D. Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.